GET

Retrieve dispute evidence

ENDPOINT/v1/disputes/{dispute_id}/evidence/{evidence_id}

Returns a single evidence file by id, including upload_status and a time-limited download_url when the file has been uploaded. This operation is program-scoped.

Authentication & Headers

Header	Type	Requirement	Description
Authorization	string	REQUIRED	API key passed as an HTTP Bearer token: `Bearer rk_live_...`
X-Program-ID	UUID	PROGRAM-SCOPED	Program boundary UUID that scopes the issuing card, wallet, or transfer.

Path Parameters

Parameter	Type	Requirement	Description
dispute_id	string	REQUIRED	Unique identifier of the dispute.
evidence_id	string	REQUIRED	Unique identifier of the dispute evidence file.

Response Codes & Schemas

200The requested evidence file.

application/json

{
  "id": "6f2a9c40-1e8b-4d73-a5c9-2b7d4e0f1836",
  "object": "dispute_evidence",
  "dispute_id": "1d4b7e82-5f9c-4e34-d1a6-0b3e6f1d5687",
  "filename": "receipt.pdf",
  "content_type": "application/pdf",
  "upload_status": "UPLOADED",
  "upload_url": null,
  "upload_url_expires_at": null,
  "download_url": "https://downloads.rookpayments.com/e/6f2a9c40-1e8b-4d73-a5c9-2b7d4e0f1836?token=d_live_9a2b3c4d5e6f",
  "download_url_expires_at": "2026-08-27T19:12:00Z",
  "created_at": "2026-08-27T18:05:00Z",
  "updated_at": "2026-08-27T18:06:00Z"
}

400Bad Request: malformed JSON, failed schema validation, or conflicting parameters.

application/json

{
  "error": {
    "type": "invalid_request_error",
    "code": "invalid_request",
    "message": "invalid order by: foo. Valid options are: [created_at updated_at]",
    "param": "order_by",
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/invalid_request"
  }
}

401Unauthorized: missing, malformed, or unknown API key.

application/json

{
  "error": {
    "type": "authentication_error",
    "code": "authentication_error",
    "message": "A valid API key is required.",
    "param": null,
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/authentication_error"
  }
}

403Forbidden: the API key is denied by RBAC, or it cannot access this program. A resource that exists on another program or organization returns `404 not_found`, not `403`.

application/json

{
  "error": {
    "type": "permission_error",
    "code": "permission_denied",
    "message": "The API key cannot access this program.",
    "param": "X-Program-ID",
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/permission_denied"
  }
}

404Not Found: unknown id, or the resource is not visible to this API key.

application/json

{
  "error": {
    "type": "not_found_error",
    "code": "not_found",
    "message": "No card found for the given id.",
    "param": "card_id",
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/not_found"
  }
}

429Too Many Requests: the API key exceeded its rate limit.

application/json

{
  "error": {
    "type": "rate_limit_error",
    "code": "rate_limited",
    "message": "Rate limit exceeded. Retry after the number of seconds in Retry-After.",
    "param": null,
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/rate_limited"
  }
}

500Internal Server Error: unexpected failure. Retry with the same Idempotency-Key.

application/json

{
  "error": {
    "type": "api_error",
    "code": "internal_error",
    "message": "An unexpected error occurred. Retry with the same Idempotency-Key.",
    "param": null,
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/internal_error"
  }
}