GET

Retrieve a monitoring case

ENDPOINT/v1/monitoring/cases/{case_id}

Returns a single monitoring case by id, including trigger, linked transaction and card ids, risk score, SLA deadline, assignee, and resolution. This operation is program-scoped.

Authentication & Headers

Header	Type	Requirement	Description
Authorization	string	REQUIRED	API key passed as an HTTP Bearer token: `Bearer rk_live_...`
X-Program-ID	UUID	PROGRAM-SCOPED	Program boundary UUID that scopes the issuing card, wallet, or transfer.

Path Parameters

Parameter	Type	Requirement	Description
case_id	string	REQUIRED	Unique identifier of the monitoring case.

Response Codes & Schemas

200The requested monitoring case.

application/json

{
  "id": "4c7e2a19-8d3f-4b61-a5c0-1f6b9e0d4572",
  "object": "monitoring_case",
  "wallet_id": "4d8f2a10-6c3e-4b91-9e5a-2f7c8d1e0b44",
  "wallet_entity_id": "2e9c4b71-8a5d-4f03-b6e2-1c7d9a0f3e58",
  "queue_id": "6a8d1e30-5b2c-4f47-9d0e-3c4f5a6b7182",
  "assignee_id": "7b9e2f41-6c3d-4058-ae1f-4d5a6b7c8293",
  "status": "IN_REVIEW",
  "priority": "HIGH",
  "category": "FRAUD",
  "resolution": null,
  "trigger": {
    "type": "RULE",
    "rule_id": "8e4c1a92-2f70-4c45-9b3d-0a1e6f7c8290",
    "score": null
  },
  "transaction_ids": [
    "2b5f7a28-9c4d-4e01-a6f3-1d8e0b7c2354"
  ],
  "card_ids": [
    "0c4e8f16-2a7b-4d93-b5e1-8f3a6c9d0142"
  ],
  "risk_score": 82,
  "sla_due_at": "2026-08-28T16:20:00Z",
  "created_at": "2026-08-27T16:20:00Z",
  "updated_at": "2026-08-27T16:45:00Z"
}

400Bad Request: malformed JSON, failed schema validation, or conflicting parameters.

application/json

{
  "error": {
    "type": "invalid_request_error",
    "code": "invalid_request",
    "message": "invalid order by: foo. Valid options are: [created_at updated_at]",
    "param": "order_by",
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/invalid_request"
  }
}

401Unauthorized: missing, malformed, or unknown API key.

application/json

{
  "error": {
    "type": "authentication_error",
    "code": "authentication_error",
    "message": "A valid API key is required.",
    "param": null,
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/authentication_error"
  }
}

403Forbidden: the API key is denied by RBAC, or it cannot access this program. A resource that exists on another program or organization returns `404 not_found`, not `403`.

application/json

{
  "error": {
    "type": "permission_error",
    "code": "permission_denied",
    "message": "The API key cannot access this program.",
    "param": "X-Program-ID",
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/permission_denied"
  }
}

404Not Found: unknown id, or the resource is not visible to this API key.

application/json

{
  "error": {
    "type": "not_found_error",
    "code": "not_found",
    "message": "No card found for the given id.",
    "param": "card_id",
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/not_found"
  }
}

429Too Many Requests: the API key exceeded its rate limit.

application/json

{
  "error": {
    "type": "rate_limit_error",
    "code": "rate_limited",
    "message": "Rate limit exceeded. Retry after the number of seconds in Retry-After.",
    "param": null,
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/rate_limited"
  }
}

500Internal Server Error: unexpected failure. Retry with the same Idempotency-Key.

application/json

{
  "error": {
    "type": "api_error",
    "code": "internal_error",
    "message": "An unexpected error occurred. Retry with the same Idempotency-Key.",
    "param": null,
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/internal_error"
  }
}