ROOKDocs
GET

Retrieve a monitoring queue

ENDPOINT/v1/monitoring/queues/{queue_id}

Returns a single monitoring queue by id, including name, description, default assignee, and routing rules. This operation is program-scoped.

Authentication & Headers

HeaderTypeRequirementDescription
AuthorizationstringREQUIREDAPI key passed as an HTTP Bearer token: Bearer rk_live_...
X-Program-IDUUIDPROGRAM-SCOPEDProgram boundary UUID that scopes the issuing card, wallet, or transfer.

Path Parameters

ParameterTypeRequirementDescription
queue_idstringREQUIREDUnique identifier of the monitoring queue.

Response Codes & Schemas

200The requested monitoring queue.
application/json
{
  "id": "6a8d1e30-5b2c-4f47-9d0e-3c4f5a6b7182",
  "object": "monitoring_queue",
  "name": "First-line fraud",
  "description": "High-priority fraud cases from rule and score triggers.",
  "default_assignee_id": "7b9e2f41-6c3d-4058-ae1f-4d5a6b7c8293",
  "rules": [
    {
      "attribute": "CATEGORY",
      "operation": "IS_ONE_OF",
      "value": [
        "FRAUD"
      ]
    },
    {
      "attribute": "PRIORITY",
      "operation": "IS_ONE_OF",
      "value": [
        "HIGH",
        "CRITICAL"
      ]
    },
    {
      "attribute": "RISK_SCORE",
      "operation": "IS_GREATER_THAN",
      "value": 70
    }
  ],
  "created_at": "2026-08-12T09:00:00Z",
  "updated_at": "2026-08-27T10:00:00Z"
}
400Bad Request: malformed JSON, failed schema validation, or conflicting parameters.
application/json
{
  "error": {
    "type": "invalid_request_error",
    "code": "invalid_request",
    "message": "invalid order by: foo. Valid options are: [created_at updated_at]",
    "param": "order_by",
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/invalid_request"
  }
}
401Unauthorized: missing, malformed, or unknown API key.
application/json
{
  "error": {
    "type": "authentication_error",
    "code": "authentication_error",
    "message": "A valid API key is required.",
    "param": null,
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/authentication_error"
  }
}
403Forbidden: the API key is denied by RBAC, or it cannot access this program. A resource that exists on another program or organization returns `404 not_found`, not `403`.
application/json
{
  "error": {
    "type": "permission_error",
    "code": "permission_denied",
    "message": "The API key cannot access this program.",
    "param": "X-Program-ID",
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/permission_denied"
  }
}
404Not Found: unknown id, or the resource is not visible to this API key.
application/json
{
  "error": {
    "type": "not_found_error",
    "code": "not_found",
    "message": "No card found for the given id.",
    "param": "card_id",
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/not_found"
  }
}
429Too Many Requests: the API key exceeded its rate limit.
application/json
{
  "error": {
    "type": "rate_limit_error",
    "code": "rate_limited",
    "message": "Rate limit exceeded. Retry after the number of seconds in Retry-After.",
    "param": null,
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/rate_limited"
  }
}
500Internal Server Error: unexpected failure. Retry with the same Idempotency-Key.
application/json
{
  "error": {
    "type": "api_error",
    "code": "internal_error",
    "message": "An unexpected error occurred. Retry with the same Idempotency-Key.",
    "param": null,
    "request_id": "550e8400-e29b-41d4-a716-446655440000",
    "doc_url": "https://docs.rookpayments.com/errors/internal_error"
  }
}